Terms and Conditions

1. Service Description

SimplyParse provides AI-powered document parsing services for extracting data from PDFs, images (PNG, JPG, JPEG and WEBP), DOCX documents and Excel spreadsheets. By using our service, you agree to these terms and conditions.

2. User Accounts

Account requirements and responsibilities:

• Registration: Required for service use
• Information Accuracy: Users must provide and maintain accurate account information
• Account Security: Users are responsible for maintaining account security
• Activity Responsibility: Users are liable for all actions under their account

3. Service Usage

Service limitations and performance metrics:

• File Size: Maximum 20MB per file
• Supported Formats: PDFs, images (PNG, JPG, JPEG and WEBP), DOCX documents and Excel spreadsheets
• Service Uptime: Target 99% availability
• API Limitations: Rate limits may be implemented with notice

4. Payment Terms

Current payment structure and options:

• Pricing Model: The first 100 pages are free, followed by prepaid per-page processing. DOCX is counted per page and Excel per sheet. Failed processing is not charged.
• Currencies: Accepted in INR and USD
• Payment Processing: Through Razorpay
• Prepaid Credits: Minimum top-ups are $10 for USD accounts and ₹500 for INR accounts. Credits remain valid for 3 months. Available top-up amounts and taxes are shown at checkout.

5. AI Processing

AI processing limitations and user responsibilities:

• Accuracy: No guarantee of 100% accurate extraction
• Verification: Users must verify critical data
• System Improvements: Continuous updates for better accuracy
• Failure Handling: Support available for processing issues

6. Termination

Account termination conditions:

• Company Rights: We may terminate accounts for terms violations
• User Rights: Users may request account deletion
• Data Handling: Contact hi@simplyparse.com to request account deletion and discuss removal of document data and any records that need to be retained.